Residence Inn Columbus Downtown, Columbus - Reviews, Room Options & Prices 2025

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About the Hotel

36 E Gay Street, Columbus, Ohio, United States, 43215-3108

“The hotel is perfectly situated near good bars and restaurants.”view full review

The 3-star Residence Inn Columbus Downtown preserves original architectural elements with a 44-foot soaring cathedral ceiling adorned with classical motifs in the lobby. This all-suite hotel offers fully equipped rooms with free high-speed internet and features 1003 square feet of conference space.

All-Suite Kitchen Accommodations

All 126 individually furnished rooms at Residence Inn feature kitchens with full-sized refrigerators and stovetops. Each suite includes premium bedding, laptop-friendly workspaces, separate sitting areas, and a living room with sofa bed.

Bourbon House Dining

Buckeye Bourbon House serves barrel-aged cocktails and signature craft beverages. The hotel provides a complimentary breakfast buffet with hearty and healthy options.

Facilities and Safety

The property maintains a fitness center and gift shops. Safety features include fire extinguishers, smoke detectors, first aid kits, and window guards.

Downtown Arena Location

The Residence Inn by Marriott Columbus Downtown positions guests near the Ohio Statehouse and Nationwide Arena District. Huntington Park, home of the Columbus Clippers, stands a 4-minute drive away.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Two-Bedroom Suite

2 persons

1 King-size bed

One-Bedroom Queen Suite Sofa Bed Roll Shower Mobility Hearing Accessible

2 persons

One-Bedroom Queen Suite Sofa Bed

2 persons

52 m²

1 King-size bed

Heating

Air conditioning

room details

Queen Studio Sofa Bed

4 persons

1 King-size bed

Heating

Air conditioning

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Centre

Columbus200 m

Airports

John Glenn Columbus International (CMH) 12.7 km

Rickenbacker International (LCK) 22.8 km

Bus

Bus stop200 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Unique Breakfast Experience

“I was kinda surprised by the breakfast offerings at the Residence Inn. Served in a former bank vault, it offered a cozy yet unique dining atmosphere. Edwin were really nice too ensure we had everything we needed, and the selection of hot and cold items, along with excellent coffee and teas, exceeded my expectations for a complimentary meal.” view full review

Spacious and Comfortable Rooms

“I stayed in a studio suite on the 14th floor, and the layout was excellent. The room was spacious, modern, and equipped with a full kitchen that had everything needed for a comfortable stay. The bed was incredibly comfortable, helping me to sleep like a baby throughout my trip.” view full review

Historic and Engaging Lobby

“The hotel's lobby is quite fine, reminiscent of its banking roots, with beautiful historical decor that adds a unique flair to the overall experience. I appreciated the Buckeye Bourbon House within the lobby, where I could unwind with a quality Old Fashioned and enjoy engaging conversations with the bartenders.” view full review

Clean and Functional Bathrooms

“The bathroom was well-maintained and functional, which added to the overall comfort of our stay. While I didn't have specific issues, the cleanliness and organization made it easy to navigate, enhancing my travel experience.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
ATM/Cash machine
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Cookware/ Kitchen utensils

Services

Pet amenities available
Laundry
Dry cleaning
Grocery shopping service
Shops/Commercial services
Welcome drink
Happy hour

Dining

Restaurant
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's buffet

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Leisure/ TV room

Room features

Air conditioning
Heating
Sitting area
Ironing facilities

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV

Location

36 E Gay Street, Columbus, Ohio, United States, 43215-3108

Map view

36 E Gay Street, Columbus, Ohio, United States, 43215-3108

City landmarks

Market

North Market

1.2 km

Museum

Columbus Museum of Art

1.2 km

Stadium

Nationwide Arena

1.7 km

Convention Centre

Greater Columbus Convention Center

1.1 km

Museum

Central Ohio Fire Museum

870 m

Park

Goodale Park

1.6 km

Landmark

German Village

1.7 km

Museum

Kelton House Museum and Garden

1.8 km

Museum

National Veterans Memorial and Museum

1.2 km

Museum

Center of Science and Industry

1.2 km

Park

Bicentennial Park

1.2 km

Event hall

Express Live

1.1 km

Art object

Statue of Arnold Schwarzenegger

830 m

Park

Scioto Mile

760 m

Park

Arch Park

840 m

Museum

Cosi

1.1 km

Landmark

Cultural Arts Center

1.0 km

Landmark

Arena District

900 m

Landmark

Downtown Columbus

1.2 km

Landmark

Short North Arts District

1.7 km

Nearby

Public Building

Ohio Statehouse

410 m

90 W Broad St In Portman Plaza in front of Columbus City Hall

Christopher Columbus Statue

340 m

65 S Front St Near Supreme Court Building

World's Largest Gavel

450 m

Church

Saint Joseph Cathedral

450 m

90 W Broad St Scioto River

The Santa Maria Columbus

340 m

Ohio State University - Agricultural Department

Drainage Hall of Fame

340 m

Park

John F. Wolfe Columbus Commons

510 m

16 S High St

Columbus Commons

510 m

Olentangy River Water Trail

510 m

Public Building

Supreme Court of Ohio

450 m

Restaurants

Cafe Brioso

80 m

14 E Gay St Fl 1

Si Senor

190 m

72 E Lynn St

Deli Boys

240 m

141 N High St

OH Pizza and Brew

250 m

88 E Broad St

Broad Street Bagels & Deli

400 m

66 E. Broad St

Lexi's On Third

280 m

100 E Broad St

Subway

420 m

21 W Broad St Ste 150 Suite 150

Cinco Tacos

330 m

1 S High St

Danny's Delicious Deli

420 m

37 W Broad St Entrance on S Front St.

Einstein Bros. Bagels

170 m

41 S High St

Zoup

220 m

155 W Nationwide Blvd

Reviews and Ratings

Feedback from previous guests about their experience.

4.5/5 based on 468 reviews

#17 of 174 hotels in Columbus based on Tripadvisor

Charles

United States, December 2024

5.2/10

I had a mixed experience during my stay at the Residence Inn Columbus Downtown. The spacious room was definitely a highlight, featuring a comfy bed and a full-sized fridge. However, issues with service and logistics, like the long elevator wait times and an underwhelming breakfast, really affected my overall enjoyment. Despite some great qualities, I left feeling a bit let down by the overall experience.

Rooms

8.0

The room was spacious with a comfy bed and full-sized fridge, which made it ideal for my needs. The water pressure in the shower was impressive, too.

Service

5.0

While I appreciated the friendliness of the front desk staff, there were some significant service hiccups. A long wait for the elevator and unresponsive bar staff left me frustrated.

Location

9.0

The hotel's downtown location is super convenient. It's close to various dining options and great for exploring the nightlife.

Dining

5.0

The breakfast offered a decent variety, but the hot items were disappointingly cold. The bar was supposed to serve food until late, but I found it closed before I could order.

Facilities

6.0

Facilities like the historical bar added charm, but there were maintenance issues like only one working elevator during peak times, which was a hassle.

Leonard

United States, October 2024

5.0/10

My stay at the Residence Inn Columbus Downtown was overall positive with a few bumps along the way. The cleanliness of my room and the friendly demeanor of the staff truly stood out. However, I did encounter an issue with maintenance that impacted my experience. Despite that, I would recommend this hotel for its excellent service and comfortable accommodations.

Rooms

6.0

The room was spacious and clean, with quality amenities like Paul Mitchell toiletries that made the stay comfortable. However, I noticed some maintenance issues, like the air conditioning not functioning properly.

Service

10.0

The front desk staff were incredibly friendly and accommodating. One staff member, Ethan, even went above and beyond to rectify a small issue I had with supplies, which I really appreciated.

Location

9.0

The hotel's location was convenient, being close to downtown attractions while still maintaining a pleasant vibe, not too congested. I enjoyed the unique setting of a transformed old bank.

Dining

7.0

Breakfast had a great variety of options which I appreciated. However, there were moments when some items ran out too quickly, which was a bit disappointing.

Facilities

8.0

I liked the full kitchenette in my room, allowing me to prepare meals easily. There were also options for laundry services, which were convenient for longer stays.

Fred

United States, October 2024

7.4/10

My stay at the Residence Inn Columbus Downtown was a mix of positives and negatives. The room was spacious and had a full-size fridge, which was a plus, but it felt a bit dated with some decor needing a refresh. The breakfast variety was great, though some hot items were served cold, which was disappointing. Overall, the friendly staff made the experience better, but some amenities could use improvement.

Rooms

7.0

The room was spacious, featuring a full-size fridge, comfortable layout, and a decent shower with good pressure. However, some decor felt worn, and the bedding could have been more comfortable.

Service

8.0

The staff, especially at the front desk, were very friendly and accommodating, contributing positively to my experience. However, I did encounter delays in service at the bar.

Location

8.0

The hotel's location was convenient, being just a short walk to downtown attractions like the Short North, though the street noise from nearby bars could be intrusive at night.

Dining

6.0

Breakfast offered a good variety, including eggs and sausages, but I found some items served cold, and there wasn't enough seating during peak times. The bar food, on the other hand, was pretty average.

Facilities

6.0

The hotel had several facilities, including dry cleaning and a bar area, but I noticed some maintenance issues like one elevator being out of service and dim lighting in certain areas.

Kenneth

United States, October 2024

7.4/10

I had a wonderful stay at the Residence Inn Columbus Downtown. The location is perfect for exploring the city, and the rooms are spacious and comfortable. However, I did encounter some cleanliness issues upon arrival that needed addressing. Overall, the staff's friendliness and attentiveness made a significant difference during my stay. 😊

Rooms

8.0

The suite I stayed in was fantastic, with a complete kitchen and a spacious living area. The bedding was clean and comfortable, making for pleasant nights. However, I did find some cleanliness issues in the bathroom at check-in that needed immediate attention.

Service

9.0

The front desk staff were incredibly friendly and helpful throughout my stay. They were responsive to my concerns, which made me feel valued as a guest. Overall, very positive customer service experience.

Location

9.0

Being in the heart of downtown Columbus was a huge plus. I could easily walk to nearby attractions like the Ohio Theatre, making it a perfect spot for my plans. Just be aware of some noise from the city nightlife.

Dining

7.0

Breakfast options were diverse and satisfying but did run out of some items early during service. The themed bar also added a nice touch to the atmosphere, enhanced by the hotel's unique character.

Facilities

7.0

The hotel had solid amenities, including valet service and laundry. However, there were a couple of maintenance issues in my room that needed addressing, which could be improved for future stays.

Mark

United States, October 2024

5.0/10

I had an overall wonderful stay at the Residence Inn Columbus Downtown. The hotel's history and charming architecture stood out, and I appreciated the friendly service from the staff, especially during breakfast. However, a few cleanliness issues in my room and some items running out during breakfast were disappointing. Still, the comfort and convenience of the location outweighed these small hiccups. 😊

Rooms

8.0

My suite was spacious and comfortable, with a fully equipped kitchen and separate bedroom. However, I noticed a couple of cleanliness issues, including some staining on the furniture.

Service

10.0

The staff was really good, with friendly front desk associates and attentive service in the bar and restaurant. They really made me feel welcomed.

Location

9.0

The hotel is conveniently located near downtown attractions, making it easy to explore the vibrant local scene. I was glad I chose a place close to everything!

Dining

7.0

Breakfast offered a diverse range of options, which I enjoyed. However, some items were out when I arrived, which was a bit disappointing.

Facilities

9.0

The hotel's facilities, including the bar area and the modern renovations of the old bank building, were well done. I certainly appreciated the thoughtful details throughout.